Effective Date: May 12, 2025

At playsquad11.com, we are committed to providing our users with a fair and transparent refund process. This Refund Policy outlines the conditions under which refunds may be issued for our digital services and content.

Free-to-Use Platform

Our platform and mobile applications are currently offered free of charge. No payments, subscriptions, or purchases are required to access core features. As such, there are no transactions that would qualify for a refund under normal usage conditions.

In-App Purchases (If Applicable)

In the event that we introduce optional paid features or in-app purchases in the future (such as premium content or enhanced tools), all purchases will be processed through trusted platforms like Google Play or the App Store. Refunds for such transactions will be subject to the refund policies of those platforms.

• For purchases made via Google Play, you can request a refund through the Google Play Help Center.
• For purchases made via the Apple App Store, refund requests must be submitted through Apple Support.

We do not directly handle or process payments, and therefore cannot issue refunds ourselves for purchases made via these third-party platforms.

No Refund for Gameplay or Scoring Outcomes

Because our services involve fantasy sports games with real-time scoring and participation, we do not offer refunds based on team performance, player stats, or gameplay outcomes.

Disputed Charges or Unauthorized Transactions

If you believe a charge has been made in error or without your authorization, we recommend contacting the payment platform (Google or Apple) immediately. You may also notify us so we can investigate any suspicious activity on your account.

Contact

If you have any questions about this policy or require further assistance, please contact us:

Email: support@playsquad11.com
Website: playsquad11.com